SPOT Business Systems :: CustomerConnect - Web
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CustomerConnect - Web

Providing The Latest Web Technologies To Your Customers

CustomerConnect - Web, provides technology to your customer no matter what services they may be using. Simplify customer interaction with retail, route, A/R and credit card on file features.

CustomerConnect provides functionality via default templates that are configured with the Spot configuration tool. You may also choose to create your own custom interface for the web or mobile app by implementing and integrating with the SPOT API.

CustomerConnect Features


Customer Profile

• Credit card detail
• Notification preferences
• Special instructions
• Birthday

Delivery Options

• Pickup requests with support for same day requests
• Verify Delivery zone
• Pickup / Delivery notes

Lockers

• Locate locker locations
• Locate open lockers
• Drop off bag
• Pickup orders

Order Status of in-process, ready and sold orders with visual invoice view

Gift Card display and balance

24 hour Kiosk customer lookup